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Nail Techniques is a family owned and operated business that started in 2003. Owned by Cheryl McLaughlin, Pat McCutcheon and Scott Gauthier. They are passionate about providing high-quality product lines, in-depth training and support for the nail industry. Their products and training stay on-track with international trends, while providing quality customer care that never changes. Store Manager Megan Walker, along with front desk operator Makayla and the whole team at NT strive to make your experience easy and pleasant. You can find their beautiful showroom in Kelowna BC or visit their online store at www.nailtechniques.com. Whether you’re just starting out, or you are a veteran nail tech, Nail Techniques has what you need.
HOURS OF OPERATION
Monday -Friday 9am-4:00pm
SHIPPING POLICIES
Canadian Customers:
- Free Shipping on orders over $99.00 before taxes
- Same Day/Next Day Delivery Available within Kelowna & Area – Please call for details as cut off times and zones apply.
*Weight and Size Restrictions may apply – our shipping department will contact you to discuss subsidized shipping options.
International Customers:
- Customers can select the shipping option preferred at checkout.
- Customers are responsible for any customs, duty, taxes.
We do our very best to process all orders within 24-48 hours (Business Days only, we currently do not process or ship orders on weekends or Statutory Holidays). Please note: Orders that include a PRE-ORDER item will be held in full until release date.
RETURN POLICIES
Customer has 3 business days to report any missing or damaged parts from date of receiving any merchandise.
All returns must be pre-authorized by Nail Techniques and any associated shipping fees are the responsibility of the purchaser.
Returns, Course Cancellations and/or Exchanges may be subject to a 20% restocking fee.
All sales are considered final unless product failures are due to manufacturer defect.
Absolutely NO returns/exchanges on discontinued, sale or used merchandise.
There are no returns/refunds/exchanges after 30 days.
CONTACT
104-2631 Enterprise Way
Kelowna BC, V1X 7Z3
Phone: 1-250-860-0708
Toll Free: 1-866-762-0707
Fax: 1-250-860-0766
Email: customercare@nailtechniques.com