About Us

Nail Techniques was founded in 2003 by Fuzion owner Cheryl Mclaughlin.  Now joined by her mother, brother and family we are rapidly growing to become one of Canada’s most trusted distributors.  Nail Techniques is operated by Megan Walker, who has been with us for over 10 years and strives to make every customer feel welcomed and taken care of.  If you have any questions or concerns about the store please email her at megan@nailtechniques.com.  We are located in beautiful Kelowna BC, Canada and offer top quality products, instore or online shopping and excellent beginner to advanced training programs. We strive to provide excellent customer service with a personal touch. We look forward to meeting and/or speaking with you and helping you grow your business!

Monday - Friday 9am-4pm  (Additional times by appointment only.)

 

Canadian Customers:

• Free Shipping on orders over $150.00 before tax(s) 
• $10.00 flat rate shipping on orders under $150.00 before tax(s)*
• Same Day/Next Day Delivery Available within Kelowna & Area – Please call for details as cut off times and zones apply.

*Weight and Size Restrictions may apply – our shipping department will contact you to discuss subsidized shipping options. 

International Customers: 

• Customers can select the shipping option preferred at checkout. 
• Customers are responsible for any customs, duty, taxes. 

We do our very best to process all orders within 24-48 hours (Business Days only, we currently do not process or ship orders on weekends or Statutory Holidays).    Please note:  Orders that include a PRE-ORDER item will be held in full until release date.

 

Customer has 3 business days to report any missing or damaged parts from date of receiving any merchandise.

All returns must be pre-authorized by Nail Techniques and any associated shipping fees are the responsibility of the purchaser.

Returns, Course Cancellations and/or Exchanges may be subject to a 20% restocking fee.

All sales are considered final unless product failures are due to manufacturer defect.

Absolutely NO returns/exchanges on discontinued, sale or used merchandise.

There are no returns/refunds/exchanges after 30 days. 

 

104-2631 Enterprise Way
Kelowna BC, V1X 7Z3

Phone: 1-250-860-0708
Toll Free: 1-866-762-0707

Fax: 1-250-860-0766
Email: info@nailtechniques.com